Support — Ticket Podu

Response time

We usually reply within 24–48 hours, Monday to Saturday. Include your app version and a clear description so we can help faster.

General support Questions, feedback, or how-to help

Report a bug Describe what happened and steps to reproduce

Pro subscription help Restore purchases, billing, or Pro features

Delete my account Request permanent account and data deletion

Reminders not firing? Check notification and alarm permissions in your phone settings. Battery saver modes can delay alerts.

Pro not showing? Use Restore purchases in the app while signed in with the Google account used to buy Pro.

Wrong booking window? Schedules can change — always confirm on the official IRCTC or SETC website before booking.